City Family Community Interest Company was founded in 2022 and is led by practitioners and parents who have driven the A Better Start Southend programme. 

We believe it takes a village to raise a child and we are here to support in connecting parents and families to the communities around them, whilst delivering programmes that support happy, healthy child development through empowering parents and carers .

We provide first line contact information and guidance to local parents. Alongside information and guidance, our skilled Navigators will provide first line emotional and practical support to parents/carers, who are already engaged with City Family and those who are not. Navigators will signpost and refer to local services and organisations upon speaking to parents/carers, where additional or different support and advice is needed outside of City Family.