Disability Advice Service East Suffolk
To improve the quality of life of disabled people by promoting the uptake of welfare benefits and providing free, impartial advice and information about the help and support available to them.
Why the community needs us
The Disability Advice Service is an independent advice centre in Martlesham Heath offering free, confidential and impartial advice to disabled people and their carers in the Suffolk Coastal area. We operate a help line, a drop-in and appointment service offering information and advice on: Welfare Benefits and Tax Credits, housing issues - equipment and adaptations, access issues and disability discrimination.
Our impact on the community
Each year we help over 800 people with disabilities, their carers and families and deal with around 6,500 enquiries regarding problems and issues, and we regularly achieve over £1M in benefit gain, contributing to the Suffolk Coastal local economy. Our customer satisfaction surveys show consistently high levels of satisfaction and we are always ready to listen to ideas for improvement from our customers and volunteers.
Volunteers are vital in leading and delivering DAS's objectives in the community. DAS volunteers contribute a minimum of 3 hours a week. Our volunteers fulfill key roles within DAS. These include: volunteer admin assistant, volunteer advisor, volunteer fundraiser. All our volunteers are fully trained and supported in their roles, and we actively encourage disabled people and carers from all sections of the community to become volunteers. Please email email@example.com