We provide the advice people need to solve the problems they face through our free and confidential service. That means when life gets difficult and problems feel out of control, there is somewhere people can turn to for independent and impartial advice. We can help with a wide range of issues such as debt, benefits, housing, employment, discrimination and consumer rights.
Why the community needs usWe have teams of advisors in 17 outlets across Wiltshire, so we're never very far away from anyone that might need us and with our drop-in policy, when people turn up they'll be able to talk to an advisor. We also operate a telephone and email Adviceline 5 days a week, making us accessible to everyone, especially people with mobility problems or rurally isolated.
Our impact on the communityDuring 2020 we helped 14,972 people, 2836 quick contacts resolve 45,843 problems.
The top 3 enquiry areas across 2020-21 (not including pension wise)
- Benefits (including UC) & Tax Credits
- Employment
- Housing
