Since 1988 Youthline has been providing a FREE, BACP Accredited, individual & face-to-face counselling service to young people from 12 years upwards, their parents or carers, professionals working with young people, and to secondary school students at their schools. We work across various locations within Bracknell Forest including our main base at Portman Close, as well as all borough secondary schools. We offer a safe and supportive environment with a team of counsellors - all of whom have had a criminal record check, are professionally supervised, and continuously update their skills.

We are a registered charity, managed by professional staff and overseen by a team of trustees who come with vast experience of working with young people. Our many volunteers include counsellors, placement students, fundraisers, and office volunteers all freely giving their time to Youthline.

We work with people who present a variety of often complex emotional, behavioural, and mental health problems.

Counselling

We all need support from time to time and asking for help in a safe and confidential space may help you work through the things that are troubling you. One of our friendly counsellors will be assigned to work with you whatever your issue. You may not know what the issue is - it could be a general uncomfortable feeling. If things are getting you down, then talking to someone may help.

All we ask in return is that you make a commitment to attend a weekly session, at the same time and day each week and that you let us know if you are unable to attend.

Therapy usually lasts for 6 to 12 sessions. The service is primarily staffed by trainee and volunteer therapists, who are all registered with professional bodies, supported by qualified professional supervisors and have been trained in safeguarding. Sessions run from 3pm to 9pm at 7 Portman Close in Bracknell on Mondays through to Saturdays.

If you would like to arrange counselling or discuss the counselling process further, please call us on 01344 311200 or email us on ask@youthlineuk.com.

Counselling in Schools

Youthline offers a counselling service to all Bracknell secondary schools. All counsellors are professionally qualified and experienced in working with young people’s issues in a school environment.

The counselling itself is free at the point of entry, however, Youthline must cover costs for supervision, which is mandatory for any counsellor, plus training, DBS checks, insurance, resource materials, literature, expenses, & management. We assume all accountability for the counselling.

The benefits of our service

Youthline prides itself in monitoring the effectiveness of our service. Every young person or adult who has received counselling has shown a positive change in their level of wellbeing from using our counselling service. They can often make more informed choices about their lives.