Starfish runs an open-house approach with a warm welcome and support to all who visit, irrespective of their background, race, religion or sexuality.

Starfish is a catch-all safety net for those who fall through the system without being helped or supported. This is largely due to its non-specific approach to need. Anyone and everyone are welcomed at Starfish, irrespective of their perceived needs.

the results are not easily definable, though it is expected that Starish will bring help, comfort and support to many people in the community.