Stevenage Haven provides the following: (1) An 18 bed emergency homeless hostel open 24 x 7 including day service provision which is also available to ex-residents. (2) 16 units of move-on accommodation for ex-hostel residents providing ongoing support for as long as needed. (3) A floating support service providing support to ex-residents in their own homes, allowing problems to be resolved without impacting tenancies. (4) A tenancy training course equipping clients with essential skills.

Single homelessness is a hidden problem rarely reported by Government which has shown no sign of declining for at least the last 6 years and for which there is an under supply of support available.

Hostel planned move on rates are constantly monitored and were at our highest ever level of 68.8% in 2008 - see our website at www.haven.ik.com for detailed statistics covering our last 6 years of operation. The quality of our services are subject to continuing review by the Hertfordshire Supporting People Team and we continue to improve from inspection to inspection.