StreetLights is similar to programmes such as Street Angels and Street pastors, these have a positive impact on crime and antisocial behaviour in town centres (particularly in the vicinity of bars and clubs) by providing a calming presence in the streets late at night. Working in partnership with Durham Police and Council, StreetLights volunteers are people who care, listen and provide practical support for those using clubs and bars in Durham city centre on Friday and Saturday nights.

Volunteers are available to assist people who need help. Practical support can include flip-flops for those whose shoes are missing or unsuitable, water, space blankets in the cold, phoning a friend, helping to re-unite people with those they came out with, helping them to a taxi, bus or ambulance. Volunteers listen to people, pray for them, talk with them and refer them to other agencies if they need more specialist help.

StreetLights volunteers believe that people in need, particularly young people, deserve care and support. The needs of these individuals may be the result of homelessness, drunkenness, drug abuse or any other issue, which has caused personal distress or the potential for physical harm. Volunteers help people whoever they are and whatever their situation.