Support for those who have little or no experience of IT and computers and going online for the first time. This is the place to take your first steps online. You can find out all about the mouse, the keyboard, and the internet, and get ready to chat to friends with your own email account. From here, the world is your oyster!

This course is a stepping stone to a range of qualifications for IT users such as ITQ. It has been designed to provide people with the necessary skills to build confidence in computers and the internet. The course will cover the skills of using ICT, finding information on the internet and sending and receiving email messages. The net - the web - online. They're all words to describe the amazing creation that is the internet. Most people use the internet daily.

When you know more about computers and the internet, you might want to carry on learning, and there are loads of websites out there that could help. What would you like to do next?Learn how to claim jobseekers, access public services, acess learndirect, access monster.com, open learning, National Careers Service.