A confidential telephone helpline, advice, information and support on substance misuse for families and carers. Complimentary therapies to reduce stress and improve wellbeing, Community drug and alcohol awareness training. Self help groups. Hettys work within prisons to teach inmates about how their use has affected those around them. Offering specialist support to kinship care families caring for children affected by someone else's substance misuse. Also uniting families through mediation.

Since 1997 Hettys has helped over 4000 families to deal with the stress and anxiety of having a loved one suffer from problematic drug or alcohol use. Familes, whether together or apart, need to know someone cares and that they are not alone. Hettys supports local volunteers into work, and campaigns to raise the profile of the innocent victims of substance abuse - families/partners and children.

Through our support Mums, Dads, partners and grandparents have a better understanding of addiction and related behaviours. Feel better able to manage their stress and have more confidence to support their relative to access treatment. Families report reduction in isolation, feeling safer in their own homes, having choice/control back over their lives and an improvement of their health and wellbeing. The work we do in families also works towards the reduction of reoffending in substance users