Tilehouse Counselling works with qualified, experienced practitioners to provide affordable, accessible confidential counselling for people with emotional difficulties living in North Hertfordshire and surrounding areas. We strive for excellence through continuing professional development of our counsellors, staff and trustees. We optimise our effectiveness by collaborating with partner organisations, where appropriate.

Why the community needs us

We provide a BACP accredited charitably subsidised counselling service from our counselling centre in central Hitchin. People can self refer, and we do not carry a long waiting list for support. Clients are offered an inital 12 weeks of support, with the opportunity to review at that stage for a further 12-24 weeks of support.

Our impact on the community

Our counselling clients report many benefits including the following:

• Improved family and other relationships

• Improved emotional health

• Less frequent visits to GPs

• Increase in self-worth and self-esteem

• Reduction or stopping of medication

• Feeling less isolated and depressed

• Improved capacity to make better life choices

• Reduction or stopping of self-harm or risk taking

• Improvements in physical health

• Acceptance of bereavement, loss or medical/mental health diagnosis